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Commerce Intelligence

Live · BDT (৳)

Multi-channel order ingestion, phone confirmations, courier tracking & COD remittance — all in one place.

Supervisor Console24Orders
+14.8%

18,45,200

Gross Revenue

Delivered & In-Transit GMV

+11.2%

2,847

Total Orders

Multi-channel online & retail

+3.6%

89.4%

Phone Confirm Rate

Prevents ~42% RTO return losses

86.3%

15,92,400

COD Cash Remitted

86.3% collection rate

Revenue Growth & Trends

+18.8% vs prev

Multi-channel sales performance across Bangladesh in BDT (৳)

Total Period

৳764,700

Current Period
Previous Period
৳0k৳24k৳49k৳73k৳98kSep 01Sep 07Sep 13Sep 19Sep 25Sep 30

Sales Channel Distribution

Share of GMV across online & retail channels

2,847 Orders
Total GMV৳18.5L5 Channels

Facebook Shop (F-Commerce)

1,252 orders (+16.4%)

৳812,000

44% share

Daraz Mall

740 orders (+9.8%)

৳480,000

26% share

Shopify Webstore

484 orders (+14.2%)

৳314,000

17% share

TikTok Shop

228 orders (+28.5%)

৳147,500

8% share

Showroom POS

143 orders (+4.1%)

৳91,700

5% share

Courier Logistics & COD Realization

Benchmarking Steadfast, Pathao, RedX, eCourier, and Sundarban

Steadfast Courier
93.2%(93.2% success)
Pathao Courier
91.4%(91.4% success)
RedX Logistics
85.8%(85.8% success)
eCourier
88.1%(88.1% success)
Sundarban Courier
82.4%(82.4% success)
Steadfast Courier
Top Tier Courier
Parcels Shipped

1,284

Avg Transit Time

1.8 Days

COD Collected

৳846,200

RTO Return Rate

6.8%

Pending Courier Remittance:৳112,400

Telecalling Confirmation Funnel

Pipeline from order ingestion to doorstep COD realization

Open Supervisor Console
1
Orders Ingested
2,847(100.0%)
2
Assigned to Telecallers
2,795(98.2%)
3
Call Connected
2,620(92.0%)
4
Address & COD Confirmed
2,435(85.5%)
5
Courier Manifest Dispatched
2,390(83.9%)
6
Delivered & COD Remitted
2,218(77.9%)
Stage Analysis: Address & COD Confirmed
2,435 orders retained
Drop-off from previous stage: -185 orders
Root Cause: Customer cancelled / changed mind on call

Geographic Order Spread

Division-wise parcel volume & delivery clusters in Bangladesh

Dhaka Division
৳998,0001,537 orders(54%)
Chattogram Division
৳406,000626 orders(22%)
Sylhet Division
৳166,000256 orders(9%)
Rajshahi Division
৳111,000171 orders(6%)
Khulna Division
৳92,000142 orders(5%)
Rangpur & Barishal Division
৳72,200115 orders(4%)

Call Center Leaderboard

Outbound confirmation performance

Console
TA

Taskin Ahmed

Senior Outbound Lead · 22 confirmed

88%

rate

SA

Sumaiya Akter

Verification Specialist · 19 confirmed

85%

rate

MH

Mehedi Hasan

Customer Confirmation Rep · 25 confirmed

92%

rate

JF

Jannatul Ferdous

Telecaller Executive · 17 confirmed

81%

rate

RI

Rakibul Islam

VIP & Escalation Desk · 14 confirmed

89%

rate

Recent Live Orders

Streaming across all channels

View all (12)
ORD-9824Tanvir AhmedShopify

Dhaka · Premium Semi-Drop Cotton Panjabi

3,880.00

Steadfast

ORD-9823Farhana RahmanFacebook

Chattogram · Handloom Dhakai Jamdani Saree (84 Count)

18,450.00

Pathao Courier

ORD-9822Md. Rafiqul IslamDaraz

Sylhet · Haylou Solar Pro AMOLED Smartwatch

4,980.00

Steadfast

ORD-9821Nusrat JahanTikTok Shop

Dhaka · Organic Cold Pressed Mustard Oil (5 Litre)

2,580.00

RedX Logistics

ORD-9820Shakib Al HasanPOS

Dhaka · Men's Formal Leather Loafers (Handcrafted)

4,800.00

Steadfast

Top BD Catalog

Best sellers by volume

This period
1

Premium Embroidered Panjabi

Men's Ethnic

2,850

482 sold

2

Dhakai Jamdani Silk Saree

Women's Traditional

4,500

318 sold

3

TWS Noise-Cancelling Earbuds

Gadgets

1,890

295 sold

4

Pure Sundarban Wild Honey

Organic Foods

850

260 sold